To strengthen the field level engagement and its information flow, MFIN has formed state chapter and district forum across the country considering the member organizations operating within the states and districts. The states & districts chapters are working as a representative body of the MFIN. All the states where member MFIs are operating are covered either through MFIN Chapters or through Composite chapters clubbing 2 or more states. Similarly, district forums and composite district forums have been set up based on the presence of NBFC-MFIs.
Each State chapter has identified its coordination committee members. The coordination committee facilitates the coordination and smooth functioning of the state chapter. The committee members are identified by all the members and it functions for three years. The members are identified on the basis of their state presence and their outreach within the state. The committee guides monitor the state & district chapters’ agenda in consultation with other operative members.
Each district forum is having a lead MFI, responsible for the district level coordination among the member MFIs. The lead coordinator designated by the lead MFI is responsible to coordinate and facilitate the district forum meetings at his office as per the frequency decided by the state chapter. Mostly it is quarterly in every chapter. The meeting minutes of the same are prepared in the approved format of MFIN and are shared with MFIN regional representative. District meetings have a standard agenda to follow in addition to any other agenda as per the contextual requirement.
The MFIN regional representative closely works with the State Coordination Committee and District Lead Coordinators. All the minutes of the district forums are consolidated and shared by the MFIN regional representative in every quarter at the State Chapter Meeting.
The State Chapter is responsible for addressing state-specific issues and challenges of the sector. The primary responsibility would be to protect borrowers interest. It holds a monthly quarterly meeting with members. The state chapter meetings are also a platform to appraise other important stakeholders about the sector specifics of the state.
The District Forums addresses district-specific issues and concerns. The remit of these forums is in line with those of the state chapters. It works as a hub for information dissemination, mutual learning and development and support for members and stakeholders. The district forum also carries out important surveillance functioning including:
- Geographical concentration and high penetration levels.
- High ticket size loans and multiple loans.
- Process violation or dilution in the field.
- External risks such as operations of bogus entities.
- Ring leader issues.
- Staff frauds issues
- CIB usage and data quality issues.
- Client level grievances.